A Complete Guide to the Southwest Terminal at STL (St. Louis Lambert International Airport)

Whether you’re a seasoned traveler or taking your first flight, navigating an airport can be overwhelming—especially when you're not familiar with terminal layouts, facilities, and services. In this comprehensive guide, we’ll walk you through everything you need to know about the southwest terminal stl, including check-in procedures, dining options, amenities, parking, transportation, and much more.
Overview of St. Louis Lambert International Airport (STL)
St. Louis Lambert International Airport (IATA: STL) is the largest and busiest airport in Missouri. Located about 14 miles northwest of downtown St. Louis, STL plays a vital role in connecting the Midwest to cities across the United States and internationally. The airport is named after Albert Bond Lambert, a pioneering aviator from the area.
STL has two main terminals:
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Terminal 1 – Used by major carriers such as American Airlines, Delta Air Lines, United Airlines, and others.
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Terminal 2 – Exclusively used by Southwest Airlines.
Southwest Airlines at STL
Southwest Airlines is the only carrier operating out of Terminal 2 at STL. The terminal has been customized and optimized for Southwest’s operations, offering a streamlined experience for travelers.
Terminal 2: Home of Southwest Airlines
General Layout
Terminal 2 is smaller than Terminal 1 but is highly efficient and modern. It’s located on the southeast side of the airport. All of Southwest’s gates, ticketing counters, baggage claim areas, and customer service stations are located within this terminal.
Check-In and Ticketing
The Southwest Airlines ticketing counters are located on the upper level of Terminal 2. You can check in at the counter, use the self-service kiosks, or check in online or via the Southwest mobile app. It’s advisable to arrive at least 90 minutes prior to your scheduled departure time for domestic flights, especially during busy travel periods.
Here’s what you’ll find at the check-in area:
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Self-service kiosks for baggage tags and boarding passes
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Full-service counters for assistance with baggage, changes, or special needs
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Clear signage directing passengers to security and gate areas
Security and TSA Screening
Once checked in, you’ll proceed to the TSA security checkpoint located near the entrance to the concourse. TSA PreCheck is available at this terminal for expedited screening.
Tips for quicker passage through security:
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Remove laptops and liquids from bags (unless you have PreCheck)
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Wear easily removable shoes
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Have your boarding pass and ID ready
The lines at Terminal 2 tend to move relatively quickly due to efficient staffing and a streamlined layout. However, it’s still wise to allow ample time during peak hours.
Concourse E: Gates and Boarding
Terminal 2 contains Concourse E, which houses all the gates for Southwest Airlines. The concourse features about 14 gates, typically labeled E1 to E40 (with some non-sequential numbering depending on configuration and expansion).
Southwest’s famous open seating policy means there are no assigned seats—boarding order is determined by your check-in time and boarding group (A, B, or C). EarlyBird Check-In can improve your chances of getting a better boarding group.
Digital screens throughout Concourse E display gate assignments, departure times, and flight status, so it’s easy to stay informed.
Dining and Shopping Options in Terminal 2
While Terminal 2 is smaller than its counterpart, it still offers a good variety of dining and retail options to keep travelers comfortable and entertained.
Restaurants and Food Choices
Some popular eateries include:
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Great American Bagel – Ideal for a quick breakfast bite.
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Eighteen76 – A St. Louis-themed bar and grill with a full-service menu and local beer.
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Schlafly Beer Bar – A must-visit for fans of St. Louis’ craft beer.
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The Pasta House Co. – An Italian eatery with a local touch.
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Starbucks – For your caffeine fix and a light snack before takeoff.
These establishments are located either before or after security, making them accessible to both travelers and those seeing off loved ones.
Retail and Shopping
Shopping is limited but includes essential travel items, souvenirs, and snacks:
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Hudson News – Your go-to spot for magazines, snacks, and travel gear.
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Discover St. Louis – Great for grabbing last-minute gifts and local souvenirs.
Wi-Fi and Charging Stations
Free high-speed Wi-Fi is available throughout Terminal 2. Just connect to the “STL Free WiFi” network. If you're planning to work or browse the web while waiting, you'll find plenty of seating areas equipped with power outlets and USB charging stations.
Baggage Claim and Ground Transportation
Upon arrival at STL via Southwest Airlines, you'll retrieve your luggage from the baggage claim area located on the lower level of Terminal 2. Southwest typically has dedicated baggage claim carousels for its flights, and baggage retrieval is generally prompt.
Ground Transportation Options
After picking up your luggage, you’ll find several transportation options:
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Ride Shares (Uber/Lyft) – Pickup areas are clearly marked near baggage claim.
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Taxi Service – Available 24/7 just outside the terminal.
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Rental Cars – Shuttle buses transport passengers from Terminal 2 to the rental car facility.
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MetroLink (Light Rail) – The airport is served by the MetroLink Red Line. You’ll need to walk or shuttle to Terminal 1 to access the station.
Parking Options Near Terminal 2
STL provides several parking choices depending on your needs:
Terminal 2 Parking Garage
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Directly adjacent to Terminal 2
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Offers covered and uncovered parking
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Just a short walk to the check-in counters
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Ideal for short-term or long-term stays
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Rates: Approximately $23/day (subject to change)
Lot D (Economy Parking)
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Budget-friendly option
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Connected to Terminal 2 via free shuttle service
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Daily rates around $10
Lot E (Credit/Debit Only)
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Short walk to Terminal 2
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Convenient for picking up or dropping off travelers
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Daily rate approximately $7.50–$10
Parking is clearly marked, and the airport provides real-time availability updates on its website.
Accessibility and Special Services
Southwest Airlines and STL Airport are fully committed to providing accessible travel. Services include:
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Wheelchair assistance – Can be arranged in advance or requested at the terminal.
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Accessible restrooms – Located throughout Terminal 2.
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Visual and hearing accommodations – Including TTY devices and visual paging.
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Service animal relief areas – Located outside the terminal.
Traveling with Kids or Pets
Family-Friendly Features
Terminal 2 at STL is well-suited for families. Highlights include:
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Family restrooms
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Changing tables
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Plenty of seating areas
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Kid-friendly food options
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Stroller-friendly walkways
Pet Travel Tips
Southwest Airlines allows small pets in the cabin (with a paid reservation). Make sure to use designated pet relief areas outside the terminal. Check with Southwest for kennel size and health documentation requirements before your trip.
Popular Southwest Routes from STL
Southwest Airlines offers nonstop service to dozens of domestic destinations from St. Louis. Some of the most popular routes include:
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Chicago (MDW)
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Denver (DEN)
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Dallas (DAL)
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Las Vegas (LAS)
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Nashville (BNA)
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Orlando (MCO)
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Phoenix (PHX)
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Tampa (TPA)
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Atlanta (ATL)
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Los Angeles (LAX)
The airline regularly adds seasonal or new routes, so it’s best to check the Southwest website for the latest schedules.
Tips for a Smooth Experience at STL with Southwest
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Check in early online to get a better boarding group.
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Use the Southwest app for mobile boarding passes and real-time updates.
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Allow enough time for security screening, especially during holidays.
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Pre-pay parking or check space availability on STL’s website.
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Pack light if you want to skip the baggage carousel and exit quickly.
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Bring snacks or fill up post-security, especially during early morning or late-night flights when options may be limited.
Final Thoughts
Flying with Southwest Airlines through Terminal 2 at St. Louis Lambert International Airport is generally a smooth and pleasant experience. The terminal’s compact layout, efficient security, convenient parking, and array of amenities make it easy to navigate even during busy travel seasons. Whether you’re heading out for a weekend getaway or returning home, STL’s Terminal 2 delivers the convenience and customer service Southwest passengers have come to expect.
So the next time you’re flying Southwest through STL, you’ll know exactly what to expect—and how to make the most of your journey.
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