Cathay Pacific Airlines LGW Terminal +1-888-839-0502

Travel May 16, 2025 35 Add to Reading List

If you’re flying with Cathay Pacific through London Gatwick Airport (LGW), understanding what to expect at the Cathay Pacific Airlines LGW Terminal can make your journey smoother and more enjoyable. Whether you’re a seasoned traveler or preparing for your first international flight, this detailed guide covers everything you need to know about the terminal facilities, check-in procedures, lounges, transport options, and much more.

Where is Cathay Pacific Located at LGW?

Cathay Pacific Airlines operates from the North Terminal at London Gatwick Airport (LGW). The North Terminal is one of two main terminals at LGW and is known for its modern facilities, wide range of dining and shopping options, and smooth passenger processing.

So, if you're flying with Cathay Pacific, the North Terminal is your destination for both departures and arrivals.

Check-In Process at the Cathay Pacific Airlines LGW Terminal

Cathay Pacific recommends passengers arrive at least 3 hours before international departures. Upon arriving at the North Terminal, you’ll find Cathay Pacific’s check-in desks located on the departure level.

Check-in options include:

Self-Service Kiosks: Quick and efficient for those with carry-on luggage only.
Traditional Check-In Counters: Available for travelers with checked baggage or those needing special assistance.
Online Check-In: Available 48 hours prior to departure on the official Cathay Pacific website or mobile app, allowing you to skip the lines entirely.

Baggage Information

Knowing the baggage policies can help you avoid unnecessary delays and fees. Cathay Pacific offers generous allowances depending on your class:

Economy Class: 1-2 pieces of checked baggage (23 kg each)
Premium Economy: 2 pieces (up to 25 kg each)
Business Class: 2 pieces (up to 32 kg each)
Carry-On: 1 cabin bag + 1 personal item (total 7–10 kg depending on class)

Always check the latest policies on the Cathay Pacific website before your trip.

Security and Boarding

Security at LGW’s North Terminal is known for efficiency but can get crowded during peak hours. After clearing security, you'll proceed to the airside departure lounge, which provides ample seating, shopping, and relaxation areas. Boarding usually begins 45–60 minutes before departure, so keep an eye on the screens and listen for announcements.

Lounges at the Cathay Pacific Airlines LGW Terminal

Cathay Pacific Business and First Class passengers, as well as Marco Polo Club members and Oneworld elite status holders, have access to exclusive lounges at the North Terminal.

No1 Lounge at Gatwick North Terminal

Cathay Pacific partners with the No1 Lounge, a stylish, comfortable space where eligible travelers can enjoy:

Complimentary hot meals and snacks
Wide selection of beverages (including alcoholic options)
Wi-Fi, newspapers, and magazines
Quiet zones for relaxation
Shower facilities

The lounge can also be accessed via paid entry for passengers traveling in Economy who want to upgrade their pre-flight experience.

Dining Options Near the Cathay Pacific LGW Terminal Gates

Hungry before your flight? Gatwick’s North Terminal is packed with eateries to suit every taste. From fast food to sit-down meals, here are some popular choices:

Wagamama: Fresh Asian cuisine
Pret A Manger: Sandwiches and healthy snacks
Giraffe: Family-friendly international menu
Starbucks & Costa Coffee: For your caffeine fix

Whether you need a quick bite or a relaxing meal, you won’t be disappointed.

Shopping at the Cathay Pacific Airlines LGW Terminal

Gatwick North Terminal is home to a variety of retail outlets where you can indulge in some last-minute shopping. Popular stores include:

World Duty Free
Boots (pharmacy & essentials)
WHSmith (magazines, snacks, travel items)
Hugo Boss, Superdry, and JD Sports (fashion and accessories)

Don’t forget to check for duty-free specials if you’re flying to a non-EU destination.

Transportation to and from the Cathay Pacific Airlines LGW Terminal

Getting to and from the North Terminal is easy with several convenient options:

Train

The Gatwick Express runs every 15 minutes between London Victoria and Gatwick Airport, with a journey time of just 30 minutes. Once at the South Terminal station, a free automated shuttle connects you to the North Terminal in under 2 minutes.

Car & Parking

Short-stay and long-stay parking are available, along with valet services. It's advisable to book parking in advance for the best rates.

Taxis and Rideshares

Taxis are readily available outside the terminal. Services like Uber and Bolt also operate at LGW.

Buses & Coaches

National Express and Megabus provide services to various destinations across the UK from the North Terminal.

Cathay Pacific Arrivals at LGW

If you're arriving in London on a Cathay Pacific flight, you will land at the North Terminal. After disembarkation, you'll proceed through:

Immigration Control
Baggage Claim
Customs Inspection

From there, clear signage will guide you to ground transport, connecting flights, or airport hotels.

Hotels Near Cathay Pacific LGW Terminal

For early departures or late-night arrivals, staying at an airport hotel might be ideal. Recommended hotels near the North Terminal include:

Hampton by Hilton (directly connected)
Premier Inn London Gatwick Airport
Sofitel London Gatwick (connected via skybridge)

All these offer shuttle services or walkable access to the terminal.

Cathay Pacific Customer Service at LGW

Should you require assistance, Cathay Pacific’s customer service desk is located near their check-in counters at the North Terminal. You can also:

Call their 24/7 support hotline
Chat with agents via their website
Use airport help desks for general inquiries

Flight Destinations and Schedule from Cathay Pacific LGW Terminal

Cathay Pacific primarily operates long-haul international flights from LGW, most notably:

London Gatwick (LGW) to Hong Kong (HKG)

This route is a key connection between Europe and Asia, with daily or near-daily service. Always check your flight’s schedule and gate information on the day of departure.

Why Fly Cathay Pacific from LGW?

Cathay Pacific is a 5-star rated airline recognized globally for its exceptional service, comfort, and connectivity. From their refined cabin experience to professional staff and efficient boarding, flying Cathay Pacific from LGW’s North Terminal ensures a stress-free start or end to your journey.

Reasons to choose Cathay Pacific Airlines LGW Terminal:

Convenient location and access
Premium lounge access
Superior in-flight service
Easy connections through Hong Kong
World-class dining and comfort onboard

Final Thoughts

Navigating the Cathay Pacific Airlines LGW Terminal at London Gatwick doesn’t have to be daunting. With the information above, you’ll know what to expect—from check-in to boarding, and everything in between. Whether you're heading to Asia for business or pleasure, your journey begins smoothly at LGW’s North Terminal with Cathay Pacific.