United Airlines Change Flight Policy

Travel Apr 17, 2025 56 Add to Reading List

Thankfully, the United Airlines Change Flight Policy has evolved to give passengers more control and flexibility over their travel plans. Whether you're a frequent flyer or planning a rare trip, understanding how this policy works can save you both money and stress.

In this detailed guide, we’ll walk through every aspect of the Airlines Change Flight Policy in 2025. From ticket eligibility to how to make a change, this article provides the clarity and insight you need.

Why United Airlines' Change Policy Stands Out

In recent years, United Airlines has taken significant steps to modernize its customer experience. One of the most passenger-friendly updates has been eliminating most change fees on flights. This move reflects the airline’s commitment to offering flexible, stress-free travel solutions.

The United Airlines Flight Policy now includes:

No change fees for most ticket types.
Easy access to same-day flight changes.
Clear guidelines on how and when to cancel for credit.
Flexible options for MileagePlus members.

Change Fee Elimination: Who Benefits?

United’s no-change-fee policy covers a broad range of fares, helping more travelers stay flexible without extra costs. The change applies to the following ticket types:

United Economy (excluding Basic Economy)
Economy Plus
United First
United Business
United Polaris (Business Class)

For these ticket types, changes made before the flight’s departure won’t incur any additional fee. You can switch to a different flight, though you’ll still pay any fare difference if the new flight costs more.

Limitations for Basic Economy

Basic Economy remains the most restrictive fare option. Under the United Airlines Change Flight Policy, Basic Economy tickets generally cannot be changed after booking. However, there are exceptions during periods of operational disruption or when United issues travel waivers.

As of 2025, United Airlines does allow passengers to cancel Basic Economy tickets for a flight credit, which can be used toward future travel. While not as flexible as other fare types, this change does offer a bit of breathing room.

How to Make a Flight Change with United Airlines

One of the best features of the Airlines Change Flight Policy is its user-friendly approach. You can modify your reservation in several convenient ways:

Online via United.com: Log in to your account, navigate to "My Trips," and select the flight you want to change. The system will walk you through finding a new flight and reviewing fare differences.
Mobile App: If you're on the go, use United’s mobile app for a seamless experience. The app mirrors the desktop functionality and lets you make changes in just a few taps.
Phone Support: For more complex changes, international flights, or multi-passenger bookings, calling United’s customer service may be the best option.
At the Airport: Kiosks and ticket counters offer the ability to make same-day changes, particularly if you're already at the airport.

Same-Day Flight Change: What You Should Know

The United Airlines Change Flight Policy provides options for same-day changes, a useful benefit for business travelers or those with shifting schedules. Here’s how it works:

Must be requested within 24 hours of your original flight departure.
The alternate flight must be on the same day, between the same cities.
If seats are available in your ticketed fare class, you may be eligible for a free switch.
MileagePlus Premier members often have same-day fees waived.

United’s same-day flight change is subject to availability and fare class, but it’s one of the most generous among major U.S. airlines.

Cancelling Flights for Credit

Sometimes, a change just isn’t enough—you need to cancel altogether. Thankfully, the United Airlines Change Flight Policy allows cancellation of eligible tickets for a flight credit.

Key points:

Credits are typically valid for 12 months.
They can be used on United or United Express flights.
Cancellation must be made before departure.

Flight credits are a helpful alternative when your plans fall through. They offer flexibility without penalizing you for unexpected changes.

MileagePlus Members Enjoy More Flexibility

If you’re part of United’s MileagePlus loyalty program, you’ll enjoy added perks under the United Airlines Change Flight Policy. Premier Silver, Gold, Platinum, and 1K members have access to special benefits like:

Waived same-day change fees.
Priority standby and rebooking.
Enhanced availability for flexible fare classes.

These elite perks make a big difference for frequent travelers, offering smoother, quicker resolutions when plans need to shift.

Booking Changes Through Travel Agencies or OTAs

If you booked your flight through a travel agency or online travel agent (OTA), the Airlines Change Flight Policy may not apply in full. These third parties often have their own policies and fees. Always check with your booking source first.

That said, most tickets—even those booked externally—can be managed through United’s website or app once the ticket is issued. This gives you a degree of control even when using a third party.

Tips for Managing Fare Differences

Even when change fees are waived, fare differences can still apply. To reduce the risk of paying more when switching flights, follow these strategies:

Act Early: The closer you get to your departure date, the more likely prices will rise.
Stay Flexible with Times: Flights at off-peak hours usually cost less.
Use Flexible Date Search: When changing flights online, use the calendar tool to find the cheapest options.
Monitor Prices: Sign up for fare alerts on your route to get notified when prices drop.

These tips can help you keep costs low while benefiting from United’s flexible change policy.

Policy Updates and Travel Alerts

United Airlines regularly updates its policies based on operational needs, global events, or government regulations. As such, travelers should stay informed by checking United’s Travel Updates page.

For example, during major disruptions—such as storms or global health emergencies—United often issues waivers allowing free changes, even for Basic Economy tickets. Keeping an eye on these alerts can make a big difference in managing your trip.

United’s Focus on Flexibility and Trust

The modern traveler expects options, and United Airlines delivers with a policy that balances structure and flexibility. The airline has positioned itself as a leader in customer-first flight change policies, and the current system reflects that vision.

Whether you’re flying for business, family, or adventure, the Airlines Change Flight Policy is built to accommodate your plans. By eliminating change fees and offering intuitive tools for rebooking, United simplifies the travel experience and reduces stress.

Final Thoughts

Travel is unpredictable—but with the United Airlines Change Flight Policy, you don’t have to worry about last-minute changes costing you extra. The airline’s transparent and traveler-friendly policy makes it easy to adjust your plans when life throws you a curveball.

If you're flying in 2025, rest assured that United’s commitment to flexibility and customer service will help you manage your itinerary with confidence. From waived fees to real-time rebooking tools, the policy is designed to keep you in control, no matter where your journey takes you.

Whether you’re a first-time flyer or a seasoned globetrotter, understanding and using the Airlines Change Flight Policy can transform how you travel. Make smart, informed choices—and let your plans evolve without penalty.